General terms and conditions of rental
In order to benefit from the services offered by the Campsite, it is mandatory to read and accept these terms and conditions. Any reservation of stay within the Campsite implies the unconditional acceptance of these conditions, at the moment the order is placed
1 – SCOPE OF APPLICATION
These General Conditions apply without restriction or reservation to all rentals of mobile homes, cottages or pitches (“Accommodation”) concluded between La Régie “Municipal Campsites PORT DE BOUC” (“The Campsite “) and consumers or non-professionals (” Customers or Customer “) wishing to stay at the Campsite.
The bookings are open for Camping BOTTAI on the website:
https://www.camping-portdebouc.fr/, by email at firstname.lastname@example.org or by phone at +33(0)6 47 73 28 62
These general conditions specify in particular the conditions of rental, ordering, payment, and stay ordered by the Customers.
The main characteristics of the Accommodation offered for rent are presented on the website: https://www.camping-portdebouc.fr/
The photographs and graphics presented are not contractual and cannot engage the responsibility of the Campsite. The Customer is required to refer to the description of each Accommodation in order to know the properties and essential features.
Rental offers are within the limits of available Accommodation.
These Terms and Conditions are systematically communicated to any Customer prior to the placing of an order and will prevail, if necessary, on any other version or any other contradictory document. They can be accessed at any time on the website https://www.camping-portdebouc.fr/
The Customer declares to have read these General Conditions and to have accepted them before his reservation: either by initialing them when sending his contract following an order by phone, or by ticking the box provided for this purpose before the implementation of the online booking procedure. Validation of the booking by the Customer implies acceptance without restriction or reservation of these Terms and Conditions.
It is expressly agreed that the Customer has no right of withdrawal pursuant to Article L. 222-10 of the Consumer Code.
2 – ORDERS / RESERVATIONS
On the internet, it is up to the Customer to select the Accommodation they want, the desired rental period and the conditions of the rental.
It is the Customer's responsibility to check the accuracy of his order, its price and correct any errors before confirming its acceptance. Any order placed on the aforementioned website constitutes the formation of a contract concluded at a distance between the Campsite and the Customer.
The reservation of a mobile home, cottage or pitch is definitive only after:
– Campsite agreement: Upon receipt of your booking accompanied by a deposit of 25%, a confirmation of stay will be sent by the booking service by mail or email. In case of non-approval, the deposit will be returned.
– The receipt of the deposit of 25% of the total price and the administrative costs
– Receipt of the duly completed and signed booking contract, or a confirmation e-mail when booking online.
The booking commits the Campsite only when it has accepted it, in particular according to the availability and more generally of all circumstances likely to affect the execution of the reservation made. The Campsite reserves the right to refuse any reservation that would be contrary to the rules of the Campsite or that would seek to divert it from its original purpose.
The booking accepted by the Campsite is personal and cannot be passed on to a third party without the prior agreement of the Campsite.
3 – FARES
Accommodations are rented at current rates. They are expressed in euros, VAT included.
Campsite pitches: The basic package includes the location for the tent, caravan or camper, for 1 or 2 people, access to sanitary facilities and reception facilities.
Rental of an Accommodation: Accommodations are equipped (according to the description of the chosen Accommodation) and the gas and electricity supply is included. The basic package is valid for 1 to 8 people depending on the type of Accommodation. The Campsite reserves the right to refuse access to groups with a number of participants greater than the capacity of the rented Accommodation.
Anyone occupying the Accommodation or residing on the same pitch, in addition to the capacity of reception, will be subject to additional fees.
In addition, additional fees will be charged for additional vehicles, animals, visitors and their vehicle… In case of misrepresentation of the policyholder, this contract will be terminated automatically and the amounts paid will remain acquired by the renter.
4 – TERMS AND CONDITIONS OF PAYMENT
All payments must be payable to “TRESOR PUBLIC”.
Payment in cash is only possible for amounts under 300€. For any payment by check over 1,500€, a bank check will be required.
Reservations made at least 30 days before the start of the stay must be accompanied by the payment of a deposit of 25% of the price to be taken into account.
Pitches: The balance of the stay is to be paid by the Customer upon arrival, in cash, credit card, check …
Accommodations: The balance of the stay must be paid 30 days before arrival. In case of non-payment of the balance on the agreed date, the Campsite reserves the right to cancel the reservation.
At the end of a period of 8 days following the request for payment of the balance by the Campsite, the booking will be considered canceled, and the deposit paid by the Customer will be retained by the Campsite as compensation.
5 – STAY TAX
This municipal tax is mandatory and is collected with the balance of the price, at the current rate during the collection period (see fee schedule).
The all taxes included prices offered by the Campsite do not include the stay tax whose amount is determined each year by the city of PORT de BOUC.
6 – GUARANTEE DEPOSIT – INVENTORY
For rentals of mobile homes or cottages, a deposit of 200€ will be required upon arrival.
During the check-in, the Campsite gives the Customer an inventory sheet to fill in and hand over to the reception for rentals of mobile homes and cottages.
During the check-out, after emptying the Accommodation and cleaning it, an inventory will be made with the staff of the Campsite. The deposit will be returned to the Customer if no damage or loss has occurred and if the mobile home or cottage is returned in perfect cleanliness.
7 – BOOKING FEE
A booking fee of 7€ is applied for any booking of a pitch and 14€ for the rental of a mobile home or a cottage.
8 – CHECK-IN / CHECK-OUT
The day of the arrival, the pitch is available from 3pm and the mobile home and / or the cottage from 4pm. The Customer must present himself to the reception, where he will be given the necessary information to settle on his pitch or to take possession of the residence.
The day of departure indicated in the contract, the Accommodations must be emptied between 10 and 12am. For any late check-out, an additional day will be billed to the Customer.
An inventory of the Accommodation will be made by the staff of the Campsite. The deposit will be destroyed or returned to the Customer, after deduction of possible allowances retained on justifying invoices, for any damage noted in the Accommodation. If the mobile home, the cottage or the pitch has not been cleaned, the cleaning deposit may be retained by the Campsite.
9 – ANIMALS
Animals (dogs and cats) are allowed only in camping pitches. They must be kept on a leash inside the Campsite including the pitch, walked outside the Campsite, their droppings must be picked-up and their behavior must not interfere with the tranquility of the Campsite.
Animals are subject to an additional fee (see current prices) per day and per animal.
Dogs of 1st and 2nd category are not allowed. Animals must be kept on a leash in the Campsite. Their vaccination certificate must be presented at the reception upon arrival at the Campsite. Rabies vaccine is mandatory.
10 – CANCELLATION / BOOKING MODIFICATION
10-1. Booking modificationA reservation may be changed by the Client, subject to the prior agreement of the Campsite and the availability of the Accommodation for the requested period.
cancelled by the Campsite
Except in case of force majeure, the cancellation of the booking by the Campsite will result in the full refund of the Customer (rental, booking fees and stay taxes).
10-3. Cancellation – Delay – Interruption by the Customer
In case of cancellation of the booking by the Customer after the acceptance of the Campsite, no later than 30 days before the date of arrival, the deposit and the administrative fees will be kept by the Campsite. Cancellation requests must be written and sent via mail with acknowledgment of receipt to the Campsite management.
If the cancellation occurs less than 30 days before the date of arrival or in case of no show, the total amount of the stay will be kept by the Campsite.
We advise you to subscribe to an insurance which will allow you to be refunded in case of event preventing you from making your stay; some bank cards offer this service. The Campsite does not offer this kind of service.
arrival – Early departure – No show
In case of late arrival, the reservation will be kept for a period of 24 hours. After this time and in the absence of mail from the Customer, the reservation will be canceled. No refund or compensation will be granted in case of late arrival or early departure.
11 – INSURANCE
During their stay, the Customers benefit of the civil liability guarantee of the operator for any bodily injury or material of which he would have been held responsible for. This civil liability does not cover the theft or damage to tents, caravans and their contents. Upon arrival, it is the responsibility of the Customers to present a valid insurance for their caravan, their tent and / or their equipment, guaranteeing them in particular with regard to civil liability.
It is also recalled that the car parks are not guarded and that parking is therefore at the risk of the user.
12 – LIABILITY / WARRANTY
These general terms and conditions are subject to articles 1709 and following of the Civil Code. As a result, the Campsite undertakes to deliver the rented Accommodation to the Customer on the conditions stipulated in the contract. It guarantees him a peaceful enjoyment of the Accommodation during the rental period.
13– CAMPSITE RULES OF PROCEDURE AND OTHER CONTRACTUAL DOCUMENTS
By confirming the booking, the Customer acknowledges having read the rules of the Campsite and all the contractual documents to which he is subject in the context of his rental. He accepts the terms of this regulation and recognizes its contractual nature. He agrees, for himself and his assignees, to respect the terms of the settlement. In the event of a serious or repeated infraction to said rules, the Campsite may terminate the rental without compensation, as indicated in the internal regulations. In the event of a criminal offense, the Campsite may appeal to the police and / or interrupt the Customer's stay without compensation.
Are concerned, persons in contravention of the contractual stipulations regarding night-time noise, the declaration of false information during registration or, in general, any person who behaves disrespectfully in the Campsite.
The Campsite reminds that minors are under the responsibility of adults who accompany them and decline all responsibilities in case of theft.
14 – RESOLUTION OF THE CONTRACT
In the event of non-compliance by either party with the obligations referred to herein or those contained in the internal regulations, the lease may be resolved at the option of the aggrieved party, with the burden of proving breach.
15– INFORMATICS AND FREEDOM
The Campsite is prohibited from passing on to a third party the information communicated by the Customer on the occasion of his order. They are confidential and will be used by the only internal services of the Campsite for the purpose of processing the Customer's order and customizing the communication and services reserved for Campsite Customers. In accordance with the Data Protection Act of 6 January 1978, the Customer has a right of access, rectification and opposition to his personal data. For that, it is enough for him to make a written request to the Campsite by indicating his name, first name and address.
16– PRECONTRACTUAL INFORMATION – CUSTOMER ACCEPTANCE
By confirming his reservation, the Customer acknowledges having received the necessary information, in accordance with Articles L. 111-1 and following of the Consumer Code, and renounces in particular to avail himself of any contradictory document, which would be unenforceable against the Campsite.
It is specified that the present general conditions and the operations which result from it are governed by the French law.
In case of difficulty arising for the interpretation, validity and execution of these terms and conditions and any related operations, and only after entering the Customer service of the Campsite, the Customer has the option to seize a mediator of consumption and this, within a maximum period of one year from the date of the written complaint that the Customer will have sent to the Campsite, by registered letter with acknowledgment of receipt.